Terms and conditions
Ethical responsibility for sustainable, social and resource-sparing business.
As a company with an international outlook and global relationships, Th. Geyer drafted its social charter back in 2010, the principles of which are based on the United Nations Global Compact, its guidelines on safety in the workplace which are based on the International Labour Organisation (ILO), its commercial notes which are based on the Organisation for Economic Collaboration and Development (OECD) and the European Union's Charter of Fundamental Rights.
These guidelines ensure across the entire added-value chain that the Th. Geyer group's business is always sustainable, socially considerate and gentle on resources - and we expect our business partners and suppliers to adopt the same approach.
Have you received the wrong delivery, or do you want to return a damaged item?
No problem. Simply get in touch with your personal contact or call +49 7159 1637 823. We will investigate the problem straight away and organise a return for you if necessary.
Once the return request has been checked and we have given you our decision, package the goods up so they can be transported safely. Otherwise we will not be able to accept the goods and will not be liable for any damage sustained during their return transport.
Please observe the following conditions of return:
- The return request must have been submitted to Th. Geyer within 14 days of receipt of the goods.
- The returned original packaging of the products must be undamaged and must not bear any additional labels or markings.
Certified, first-class quality
When it comes to your laboratory, you need to be able to rely one hundred per cent on your partners and suppliers.
This is why we set up our quality management system back in 1998, and why we are of course certified to ISO 9001:2015.
FEEDBACK FORM FOR LABSOLUTE® SAMPLE TESTS
In order to improve our LABSOLUTE® program, we would like to ask you for a short feedback on the sample that you have received from us.
Please return the filled out form to your sales representative or send it to us by e-mail to pmlabsolute(at)thgeyer(dot)de or by fax to +49 7159 1637-706. Thank you!
FEEDBACK FORM FOR CHEMSOLUTE® SAMPLE TEST
In order to improve our CHEMSOLUTE® program, we would like to ask you for a short feedback on the sample that you have received from us.
Please return the filled out form to your sales representative or send it to us by e-mail to pmchemsolute(at)thgeyer(dot)de or by fax to +49 7159 1637-706. Thank you!